Drixem Group Sdn. Bhd. ("Drixem Group", "we", "us", or "our") is committed to protecting the privacy and confidentiality of all personal data we collect from our clients, website visitors, and business partners. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website at www.drixemgroup.com or engage our advisory services.
We may collect the following categories of personal information:
• Identity Data: Full name, nationality, passport number, date of birth
• Contact Data: Email address, telephone numbers, WhatsApp, postal address
• Financial Data: Net worth indicators, property ownership, investment portfolio details (for advisory purposes only)
• Technical Data: IP address, browser type, operating system, pages visited
• Communication Data: Enquiry messages, consultation notes, correspondence history
We collect this information through our website contact forms, direct consultations, and service engagement agreements.
Drixem Group uses your personal information to:
• Provide wealth migration advisory, MM2H visa assistance, and related services
• Respond to your enquiries and schedule consultations
• Send relevant market updates, investment opportunities, and programme changes (with your consent)
• Comply with Malaysian legal, regulatory, and anti-money laundering obligations
• Improve our website and service offerings through aggregated analytics
We do not sell, rent, or trade your personal data to third parties for marketing purposes.
We may share your information with trusted service partners including licensed legal firms, financial institutions, real estate developers, and government bodies solely for the purpose of delivering services you have requested. All such partners are contractually obligated to maintain confidentiality in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).
We implement industry-standard security measures including encrypted data transmission (TLS/SSL), secure server infrastructure, and restricted access controls. While we take every reasonable precaution, no method of transmission over the internet is 100% secure. In the event of a data breach affecting your rights, we will notify you in accordance with applicable law.
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including any legal, accounting, or reporting requirements. Client files are typically retained for a minimum of 7 years following the conclusion of a service engagement, in compliance with Malaysian company and financial regulations.
Under Malaysia's Personal Data Protection Act 2010, you have the right to:
• Access a copy of the personal data we hold about you
• Correct inaccurate or incomplete personal data
• Withdraw consent for marketing communications at any time
• Lodge a complaint with the Department of Personal Data Protection Malaysia
To exercise any of these rights, please contact us at privacy@drixemgroup.com.
Our website uses cookies to enhance your browsing experience, analyse site traffic, and remember your preferences. You may configure your browser to refuse cookies; however, this may affect some functionality of our website.
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised date. Continued use of our website after any changes constitutes your acceptance of the updated policy.
For any privacy-related questions or requests, please contact:
Drixem Group Sdn. Bhd. — Data Protection Officer
Level 35, Menara Drixem, KLCC, Kuala Lumpur 50450, Malaysia
Email: privacy@drixemgroup.com
Phone: +60 3 2181 6800